FAQ

A few things to know before the road ahead.

What is Modern Relic?

Modern Relic is MORROWVEIN’s first collection: six graphic designs inspired by imagined histories, lost signals, and things left behind. Explore the story on our About page.

Are your pieces made to order?

Yes. Our tees and hoodies are printed after you order through our production partners. Production time comes before shipping time.

How do the tees and hoodies fit?

Our Comfort Colors 1717 tees have a relaxed unisex fit. Our Independent Trading Co. SS4500 hoodies have a regular unisex fit. Both are offered in S–3XL. Compare a garment you like with the measurements on our Fit & Sizing page before choosing.

Why does the artwork look weathered?

Distressed textures are part of each design. Screen settings, fabric color, and the printing process can also affect how colors appear. If your print appears damaged or incorrect, contact us so we can review it.

How do I care for my garment?

Follow the garment’s care label. Wash cold, inside out, with like colors. Tumble dry low and avoid ironing directly over the artwork.

When will my order arrive?

We currently ship within the United States. Allow about one day for order processing, then typically 2–7 business days for production plus 2–5 business days for standard shipping to most contiguous U.S. destinations. Other eligible U.S. destinations can take longer. These are estimates, not guarantees; weekends, holidays, peak periods, and delays can extend them. See Shipping & Returns for details and exceptions.

Can I change or cancel an order?

Contact us as soon as possible with your order number and requested change. Once production begins, changes or cancellation may no longer be possible.

Damaged, defective, or incorrect items

If your order arrives damaged, has a manufacturing defect, or contains an item different from what you ordered, contact us through our Contact page as soon as possible—ideally within 14 days of delivery.

Include your order number, a description of the issue, and clear photos showing the item and the problem. Please include the packaging or garment label when relevant.

To send photos, email hello@morrowvein.com with your order number. Our contact form does not accept attachments.

We’ll review your request and arrange an appropriate replacement or refund for a confirmed issue. No physical return is required for approved damage or manufacturing-defect claims.

Returns & exchanges

We do not accept returns or exchanges for change of mind, personal preference, or a size or color selected incorrectly at checkout, except where required by law.

Contact us before sending anything back

Please do not mail items to our business address or the sender address on your package. Those addresses are not authorized customer-return locations. If a return is necessary, we’ll provide instructions first.

Your consumer rights

This policy does not limit any rights or remedies you have under applicable consumer-protection laws.

Read our full Returns & Order Issues policy and Shipping & Returns page.

Still need a hand?

Use our contact form. For an existing order, include your order number and the email address used at checkout.